We accept several methods of payment including Credit Cards either directly or via PayPal, We accept Cheques (Checks), money orders and Direct Deposit (wire transfers) For more details see: Payments Tab at the bottom on home page.
Sales Tax
Goods & Services Tax (GST) 10% is applied to all items and services sold within Australia.
Shipping
In stock items are shipped same business day on orders placed (and paid for) before 2 pm AEST. Orders placed on weekends, holidays or after 2 pm AEST will ship the following business day. If a product is not in stock you will be notified of such and an estimated shipping time given
Shipping Methods - You may choose from a variety of shipping methods, based on your location and speed of service required. Please see Shipping tab under home page
Ordering
You can order in several ways including Online, via phone, via fax or mail order. For the last two you can download an Order form here: Fax_Order.pdf
If you prefer to order by phone, call toll free 1-300-553-745 or +61-352-828-559 on business days between 8 am and 5 pm AEST.
Terms
These are our conditions of sale and will appear on the back on all paper based invoices and quotations. We have provided a link to this: Terms.pdf
Customer Care
All our customers are important and we provide a detailed form outlining how we can assist you. C&C.pdf
Security
This is a top priority for all our customers. We take THIS VERY SERIOUSLY. We have a policy document here: Security.pdf Here you can get a clear and precise understanding of how we will deal with
